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BullCharts 3.8.6 & Windows 7 HELP!!!

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Tanaka View Drop Down
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Post Options Post Options   Quote Tanaka Quote  Post ReplyReply Direct Link To This Post Posted: 28 Mar 2011 at 10:47pm
I'm not a tech head so I can't answer that question Owen but I recently had to install Bullcharts on my new Win7 system, I had trouble getting it to work, so I called tech support and they remote accessed my PC to install the new SQL, they also installed a patch for my external data which is needed if you have metastock data on Win7, took about 20 minutes and everything is running well. I find the Bullcharts staff to be very quick and good service. Give them a call.
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rbbrain View Drop Down
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Post Options Post Options   Quote rbbrain Quote  Post ReplyReply Direct Link To This Post Posted: 29 Mar 2011 at 10:25am
Hi,

To confirm the latest versions which are approved for use with BullCharts, I suggest you contact the support staff in Sydney (I am not the best person to ask - being a contracted support person working from Melbourne). You can email to: info@bullsystems.com.au

But let me also say that with my corporate IT background, it is dangerous to always apply the latest version of anything. It is the early adopters who uncover the bugs that the program testers could not find.  It is best to simply allow the system to download updates whenever the system prompts to do it (but be aware that if an unintentional bug is included, then they will fix and download another update to fix the bug).

BUT, there is currently one exception to all of the above. There is a problem using Windows 7 SP 1 with the Metastock dll in BullCharts. So for anyone using the Metastock dll - proceed with caution on Windows 7 (SP1).

I hope this helps.
If not, the Sydney support staff are a quick phone call away (the number is on the web site).

Cheers
Robert Brain (Brainy)
Convenor - Australian BullCharts User Group
Brainy's Share Market Toolbox and BullCharts Tips
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Owen View Drop Down
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Post Options Post Options   Quote Owen Quote  Post ReplyReply Direct Link To This Post Posted: 29 Mar 2011 at 5:20pm
Originally posted by rbbrain



BUT, there is currently one exception to all of the above. There is a problem using Windows 7 SP 1 with the Metastock dll in BullCharts. So for anyone using the Metastock dll - proceed with caution on Windows 7 (SP1).

Thanks. SP1 is actually part of my planned upgrade (along with my new SSD!), I'd better ask Sydney support when a fix will be ready.

By the way you mean both x32 and x64 right? I'm using Win 7 x32.
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rbbrain View Drop Down
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Post Options Post Options   Quote rbbrain Quote  Post ReplyReply Direct Link To This Post Posted: 30 Mar 2011 at 9:56am
Hi,
Not sure about x32, x64.
Best to check with Sydney support.
Cheers
Robert Brain (Brainy)
Convenor - Australian BullCharts User Group
Brainy's Share Market Toolbox and BullCharts Tips
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